Last updated: 04/02/2026
Multi Trade Direct (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
1. Who We Are
Multi Trade Direct
Website: https://multitradedirect.co.uk
Email: privacy@multitradedirect.co.uk
We are a property services provider operating in the UK.
2. What Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Property address
Job or service details
Payment-related information (processed securely via third parties)
Any other information you provide through forms or communications
3. How We Use Your Information
We use your information to:
Provide quotes and deliver services
Communicate with you about bookings or enquiries
Process payments
Improve our services and website
Meet legal and regulatory requirements
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Your consent
Contractual necessity (to deliver our services)
Legal obligation
Legitimate interests (to improve and operate our business)
5. How We Store and Protect Your Data
We store your data securely and take reasonable steps to protect it from unauthorised access, loss, or misuse. Access is limited to authorised personnel only.
6. Sharing Your Information
We may share your information with:
Trusted subcontractors or service providers to deliver services
Payment processors and software providers
Legal or regulatory authorities where required
All third parties are required to protect your data and use it only for agreed purposes.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse site performance. You can control cookies through your browser settings.
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
To exercise your rights, contact us at [Insert your email].
9. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: privacy@multitradedirect.co.uk
Website: https://multitradedirect.co.uk